Privacy Policy

Effective Date: February 22, 2026

At Brown Essence, we believe intention matters — in craftsmanship, in experience, and in how we safeguard your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit www.brownessence.shop, make a purchase, or engage with our brand.

By accessing our website, you consent to the practices described below.

1. Information We Collect

To provide a seamless and elevated shopping experience, we may collect the following categories of information:

Personal Information You Provide

When you place an order, subscribe to our newsletter, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Telephone number
Payment information (processed securely through third-party providers)

Information Collected Automatically

When you browse our website, certain technical information may be collected, including:

IP address
Browser type and device details
Pages viewed and time spent on site
Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used with care and discretion to:

Process and fulfill your orders
Provide shipping confirmations and tracking updates
Respond to customer service inquiries
Improve website functionality and user experience
Send promotional communications (only if you opt in)
Protect against fraud and unauthorized transactions

We do not sell your personal information.

3. Payment Processing & Security

Transactions are processed through secure, PCI-compliant third-party payment providers. Brown Essence does not store complete credit card numbers on our servers.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. While no digital system is entirely immune to risk, we maintain industry-standard protections to safeguard your data.

4. Cookies & Website Analytics

Cookies help us enhance your experience, understand site performance, and refine our offerings. You may disable cookies through your browser settings; however, certain website features may not function as intended.

5. Sharing of Information

We only share your information when necessary to operate our business responsibly, including with:

Shipping carriers to deliver your order
Payment processors to complete transactions
Email marketing platforms (if you subscribe)
Legal authorities when required by law

We do not sell or rent your personal data to third parties.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

The right to request access to the information we collect
The right to request correction of inaccurate data
The right to request deletion of your personal information
The right to opt out of marketing communications

If you are a California resident, you may also request disclosure of the categories of personal information collected and confirmation that your information is not sold.

To exercise any privacy rights, please contact us using the information provided below.

7. Children’s Privacy

Brown Essence does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Email: frose@brownessence.shop
Website: www.brownessence.shop